Withdraw or Return
Please let us know whether your order has not yet been delivered, or whether you already have the item and wish to return it.
Have you not yet received your order?
If you simply want to cancel your order before it ships, please use the cancellation option below.
Have you already received your item and want to send it back?
If you received the item and would like to exercise your right of withdrawal within 14 days, please use the return option below.
If you are unsure which option applies to you, feel free to contact us at service@industrialkonzept.com and we will help you sort it out.