Withdraw or Return

Where is your order right now? Choose the option that fits and we'll take you to the right form.

01 · Not shipped yet

Cancel my order

Your order hasn't left our warehouse yet? Cancel it here before it ships.

Cancel my order

02 · Already received

Return an item

You already have your order and want to use your right of withdrawal within 14 days? Start your return here.

Start my return

Not sure which applies? Write to service@industrialkonzept.com and we'll sort it out.